Terms of Service

Acceptance of Terms

By accessing this website, creating an account, contacting us, adding items to a cart, or submitting checkout information, customers agree to follow these Terms of Service and all applicable laws. Customers who do not agree with these terms should not use the website or submit order information.

Store Use

The website is provided for lawful consumer shopping, account management, customer support, and order-related communication. Customers may not use the website for fraud, unauthorized access, automated scraping, spam, abuse of checkout systems, infringement, resale misrepresentation, or any activity that interferes with normal store operations.

Products and Availability

Dx Rising Star Inc sells everyday home goods such as storage pieces, tabletop items, room accents, soft goods, and home organization items. Product photos, descriptions, colors, sizes, prices, and availability are provided for customer review and may be updated as inventory, supplier information, or store operations change.

Accounts and Customer Information

Customers are responsible for providing accurate account, contact, billing, and shipping information. Customers should keep login details confidential and notify us if they believe an account has been used without authorization. We may use submitted information to operate the store, maintain carts, review orders, and provide support.

Orders and Checkout

Placing items in a cart or submitting checkout information does not guarantee final acceptance of an order. We may review order details, confirm product options, reject or cancel orders that appear inaccurate or fraudulent, and contact customers when additional information is needed to process an order request.

Checkout is currently an order request workflow. Submitted information allows Dx Rising Star Inc to review the requested products, address, availability, and customer notes before confirming payment or fulfillment details by email.

Pricing and Payment

Prices are displayed in U.S. dollars unless otherwise stated. If online payment processing is enabled, payment information is handled by payment service providers for authorization, fraud prevention, refunds, and required transaction records. We may correct obvious pricing or product listing errors before accepting an order.

Shipping and Delivery

Shipping times, delivery estimates, carrier availability, and destination coverage may vary by product and address. Customers are responsible for providing complete shipping information. Delivery delays may occur because of carrier operations, address issues, inventory review, weather, customs, or other conditions outside our direct control.

Returns and Refunds

Return and refund requests are handled according to the Returns Policy posted on this website. Customers should contact us with order details, product condition, photos when relevant, and the reason for the request. Refund eligibility may depend on the product, condition, timing, and whether the item can be inspected or returned.

Customer Responsibilities

Customers are responsible for reviewing product details before purchase, selecting appropriate colors, sizes, dimensions, and finishes, using products safely and as intended, and contacting us promptly if there is an order, delivery, or product issue that needs support.

Intellectual Property

Website text, layout, product organization, brand presentation, images, graphics, and other content are provided for shopping and informational use. Customers may not copy, reproduce, distribute, or use website content in a way that misrepresents Dx Rising Star Inc or interferes with our business operations.

Limitation of Liability

The website and product information are provided for ordinary ecommerce use. To the fullest extent permitted by law, Dx Rising Star Inc is not responsible for indirect, incidental, special, or consequential damages arising from website use, delayed delivery, incorrect customer information, third-party services, or product misuse.

Updates to These Terms

We may update these Terms of Service as our website, products, checkout process, fulfillment practices, or legal obligations change. The latest version will be posted on this page and will apply to future use of the website.

Contact Information

For questions about these Terms of Service, product information, order requests, or customer support, contact Dx Rising Star Inc at support@dxrisingstarinc.com or by mail at 3422 Old Capitol Trl, Ste 505, Wilmington, DE 19808. Email-first support is available, and phone support may be scheduled by appointment when needed.